Guarantee and service

Guarantee, materials and service

Our company uses the best materials. That is why we provide unusual 20-year guarantee on parts made of robinia wood, 5-year guarantee on the supporting structures and legal guarantees according to law to other game elements.

Game sets from robinia wood are among the best products of its kind.

Product life from robinia wood that is not treated with any coating is at least 50 years, which is 10 times more compared with the product of soft wood.

All fasteners are stainless steel. Components such as cables, slides, handles and other accessories are purchase only from the highest quality international companies.

XPERIAMUS Ltd. make all the gameplay elements and playgrounds to the appropriate standards of any country in the world (TÜV). We can produce anything according to your wishes and desired dimensions, of course within the same safety standards.

 

Service

For our products there is practically no need for service.

Relationship with our customers is very important to us. For us, the nicest sale is based on recommendation. That is why we produce superior quality and provide reliable service. We provide warranty and post-warranty service. We offer the possibility of annual service inspections, immediate delivery of spare parts, design recoating.

Realization of repair or maintenance, we try to make as soon as possible from reporting to us.